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Welcome Home.

Virtual And In Class Experience

VIE ATHLETICS SAFETY PLAN

Our goal is to create a safe fitness environment without compromising the Vie experience our members have come to know and love. We have created simple and clear guidelines for both our coaches and members to follow. With your support, Vie will continue to be a joyful and safe place to workout.  

Welcome to Vie's virtual and in class experience! Your workout begins, as always, with an intentional warm-up. Please arrive 15 minutes before your scheduled class time to warm-up. This is when your class begins. We will provide you the tools and plan needed to be successful. You have the option to watch our virtual workout demonstration from one week in advance to right before you walk into class. You can find these demonstrations in your class confirmation emails or on our Instagram @vieathletics.home. Once you complete your warm-up and come inside, you will begin our third phase - the workout. For thirty minutes you will lift, run, and move with four other women. Your equipment will be prepared for you in advance and a Vie Coach will be there to instruct and encourage you through the workout. After you are done, head outside for a cool-down walk and stretch. Strength & Sisterhood no matter what. 

1.     We will be limiting the occupancy of each location.
2.     We will require all members to sign up in advance for a workout time-slot. This is not a typical practice for us, however it will help ensure a positive experience in the short term.
3.     You will be able to sign-up one week in advance.
4.     There will be a 24 hour cancelation policy. If you cancel 24 hours outside of your time-slot start time you will not lose any of your workout passes. There will be no exceptions made for cancelations within 24 hours.
5.     Please only register for a time-slot if you are fully committed to attending. This is especially important for unlimited members to consider.
6.     If you are a new guest please sign all waivers and sign-in prior to coming in. You can create a profile here. When you arrive, please let the coach know it's your first visit.
7.     Please wait in your car or outside until the workout before you is completely finished. Please do not arrive early.
8.     After using equipment, coaches and members must spray down everything they have touched and allow for proper dry time.
9.      Six foot distance visuals will be provided and used during workouts.
10.     We will have tables at every entrance for everyone to Purell their hands before participating in a workout.
11.     We highly recommend that everyone wash their hands after a workout.
12.     No high-fives or physical contact with other members.
13.     Contactless coaching.
14.     Coaches will have their temperature checked before their shift.
15.     Intentional programming that allows for safe and smooth transitions.
16.     Masks are optional for members during the workout. However, masks are required before and after workouts as you enter and exit Vie. If you choose to wear a mask while exercising, please be mindful of your body temperature and oxygen level. .
17.     Refrain from touching your face (eyes, nose, mouth).
18.     Please bring your own water bottle. Water fountains will be out of commission during this time. We will provide a water bottle if you forget.

Vie Athletics Safety Plan 

Introducing 30-Minute Classes

Frequently asked questions

Vie's Pre-Covid19 Service

Vie's Washington State Phase 2 "Safe Start" Service

Online Vie Home Access for Members?

No

YES

Vie Warm-up?

Inside the studio

Completed just outside each studio before entering the session. Instruction provided by Vie.

Government mandated group size restriction?

No

YES

With reduced class size, will that mean it's harder for me to get into class during the week?

No! With 40% more class times at every location and the outdoor options available at Bonney Lake and South Hill, there are actually MORE individual class spots available now across Vie locations than before! And at DT Puyallup and Tacoma where there is not an outdoor option, there are the same number of class slots during the week as before, given the 40% more class times.

Vie Demo?

Inside the studio

Virtual demo instruction video available before class. Members required to view on their mobile devices before coming to class.

Vie Workout?

27-30 minutes in studio

27-30 minutes in studio

Vie Cool-down?

Inside the studio

Outside each studio

Instructor to member ratio?

Varies

Small group, intimate attention

Total Class timeslots available?

Mon-Fri, Sat

40% more class times during the week. Extended hours Mon-Fri, Sat, and SUNDAY now added

Am I getting the same value for what I am paying for my membership?

Yes! We have all the elements of the true Vie experience. And by our staff providing 40% more class times with Vie Home access, the membership is providing more value for your money than you were paying before.

Will Vie be discounting memberships during Phase 2 because of this new structure?

We will not be discounting memberships during Phase 2. We are doing our best to provide you the same experience, and we do believe we are as much as we are allowed given the constraints. Adding the 40% extra class times and the virtual services is significantly more costly for Vie, but they are necessary to give you the experience you deserve! We could keep the normal 60 minute structure, but frustration would mount as reserving a class would be very difficult.

How long will this new structure be in place?

As long as Pierce County is in Phase 2, we will be using this structure. Once we move to Phase 3 and see what the regulations will be for fitness studios, we will reevaluate this structure. Please be patient with us, we are doing the best we can to give you the experience you want with the state mandated regulations in place. We want everything to go back to normal as fast as you do!

All active Vie memberships prior to the government shutdown were frozen, starting March 16th. Unless you sent in a cancelation email prior to June 20th, the next billing date will be July 6th. We are crediting the time lost (March 17th-31st) to this billing cycle. Essentially, you are paying for July 20th-July 30th. We will resume our normal billing cycle starting August 1st. 

Billing Information

Question: Do I have to wear a mask?
Answer: It is both safe and permitted for you to not workout in a mask. If you choose to wear a mask, please be mindful of your body temperature and oxygen level. We want you to feel both safe and comfortable while at Vie. Please wear your mask as you walk from your car into the building, and put it back on after your workout is complete.

Question: Can I choose to not sign-up and attend a workout?
Answer: If you were to come to a workout time-slot without signing-up in advance, you will not be able to workout if the facility has reached it's max capacity (50% occupancy). If the occupancy was smaller than the 50% mark, you could still join the workout time-slot. We highly recommend signing-up in advance to ensure you have a spot.

Question: How do I sign-up for a workout?
Answer: Please see above for detailed instructions.

Question: Will we always have to sign-up for time-slots?
Answer: We hope in the future to return back to our former business model. As we gain more information and time goes on, we will make these decisions. For now, we are going to have members sign-up in advance.

Question: What additional cleaning measures are you taking to ensure a clean environment?
Answer: We have always prided ourselves in having a clean studio, but we are now taking extra precautions. We have increased our professional cleanings though the week, have added hand washing stations to select studios, have cleaning processes, and are maintaining a six foot distance while working out. Our programming will not only consider our member's goals and strength, but their safety.

Question: How many people do you have in class right now?  
Answer: During Phase 2 and Phase 3 we are limited in class size at each location, which is reflected in the total roster spots available per class in the Pike13 Scheduling App you use to reserve class times.

Question: Are there enough classes and times to fit my lifestyle needs? 
Answer: We have increased our class schedule by 40% to meet our members' scheduling needs. You can now find classes 7 days a week from as early as 4:30 AM till 8PM. We are doing our best to be as accommodating as always.  

Question: Will there be child watch services offered during this time?
Answer: We will not be reintroducing our child watch services until a later date. Thank you for your patience.

Question: Will you keep the same schedule?
Answer: Yes, We are moving forward with our current schedules, with the exception of our discontinued yoga offerings. View our locations.


Frequently asked questions

As always, please do not hesitate to reach out with questions. This is a unique time, one we are all navigating. We can to do this together. Please feel free to send your questions to amber@vieathletics.com.

We are so thankful to the members who have stayed by our side during this trying time. You have continued to give us life through your words of encouragement and virtual support. Thank you.

With love and gratitude,





 

Vie Athletics